| 9:00-9:30 |
Workshop Registration |
| 9:30-10:30 |
PLENARY TALK: F. Kelly (Cambridge University)
Pricing and Rate Control in Communication Networks |
| 10:30-11:00 |
Coffee Break |
|
Stability and Load Balancing of A Network
of Call Centres
|
| 11:00-11:30 |
R. Srinivasan (University of Saskatchewan)
An Introduction To Call Centres |
| 11:30-12:30 |
D. Stanford (University of Western Ontario)
Bilingual Server Call Centres |
| 12:30-2:00 |
Lunch |
| 2:00-3:00 |
S. Turner (Cambridge University)
Large Deviations for Join The Shortest Queue |
| 3:00-3:30 |
Afternoon Tea |
| 3:30-4:30 |
D. McDonald (University of Ottawa)
Resource Pooling for Distributed Call Centres |
| 4:30-5:30 |
S. Foss (Institute of Mathematics, Novosibirsk)
On Recurrence, Positive Recurrence, and Stability of Markovian Stochastic
Networks |
| 5:30-6:30 |
Reception |
| 9:45-10:45 |
PLENARY TALK: W. Whitt (AT&T Labs Research)
Predicting Queueing Delays And Response Times |
| 10:45-11:15 |
Coffee Break |
|
Stability and Load Balancing of A Network
of Call Centres
|
| 11:15-12:15 |
R. J. Williams (University of California, San Diego)
Dynamic Scheduling of a System with Parallel Servers |
| 12:15-1:30 |
Lunch |
| 1:30-2:30 |
W. Massey (Bell Labs of Lucent Technologies)
Strong Approximations for Markovian Service Networks |
| 2:30-3:30 |
M. Reiman (Bell Labs of Lucent Technologies)
The Critically Loaded Multiclass GI/PH/N Queue |
| 3:30-4:00 |
Afternoon Tea |
| 4:00-5:00 |
Y.-C. Teh (Oxford University)
Dynamic Scheduling for Queueing Networks Derived from Discrete Review
Policies |
| 9:00-10:00 |
PLENARY TALK: T. Kurtz (University of Wisconsin, Madison)
Martingale Problems for Filtering and Control |
| 10:00-10:30 |
Coffee Break |
|
Large Deviations For Queueing Networks
|
| 10:30-11:30 |
C. Graham (Centre de Mathematiques Appliquees - UMR,
CNRS)
Equilibrium Large Deviations For a Large Star-Shaped Loss Network |
| 11:30-12:30 |
R. Atar (York University/The Fields Institute)
Identifying the Rate Function For A Class of Multidimensional Queueing
Networks |
| 12:30- |
Lunch (Afternoon is Free Time) |
| 2:30-3:00 |
Afternoon Tea |
| 9:45-10:45 |
PLENARY TALK: B. Prabhakar (Stanford University)
Fixed Point Theorems for Queues |
| 10:45-11:15 |
Coffee Break |
| Traffic and Performance |
| 11:15-12:15 |
F. Kelly (Cambridge University)
Effective Bandwidths, Pricing and Admission Control |
| 12:15-1:30 |
Lunch |
| 1:30-2:30 |
S. Grishechkin (Carleton University)
On "Catastrophic" Behavior of Queueing Networks |
| 2:30-3:30 |
A. Karasaridis (University of Toronto)
Broadband Network Traffic Modeling and Management with Alpha-Stable
Self-Similar Processes |
| 3:30-4:00 |
Afternoon Tea |
| 9:45-10:45 |
PLENARY TALK: P. Glynn (Stanford University)
Data and Modeling in the Analysis of Queues |
| 10:45-11:15 |
Coffee Break |
| Traffic and Performance |
| 11:15-12:15 |
D. J. Daley (Australian National University)
Long Range Dependence and Point Processes |
| 12:15-1:30 |
Lunch |
| 1:30-2:30 |
G. Kesidis (University of Waterloo)
Worst-Case Bounds for a Queue Shared by Deterministically Shaped
Traffic |
| 2:30-3:30 |
P. Prabhakar (Stanford University)
Entropy and the Shannon Capacity of Queueing Systems |
| 3:30-3:45 |
Afternoon Tea and End of Conference |